Frequently Asked Questions
Find answers to common questions about our services, processes, and policies.
General Questions
What warranties do you offer?
We offer manufacturer warranties on materials and a workmanship warranty to ensure your roof is protected for years to come.
Do you provide free estimates?
Yes, we provide free, no-obligation estimates for all roofing projects. Our team will assess your roof and provide a detailed quote.
Can you help with insurance claims?
Yes, we can assist you with the insurance claims process to ensure you receive the compensation you deserve for storm damage or other covered events.
Do you offer financing options?
Yes, we offer flexible financing options to help make your roofing project affordable. Contact us to learn more about our financing plans.
Do you offer roof cleaning services?
Yes, we offer professional roof cleaning services to remove moss, algae, and debris, which can help maintain the appearance and longevity of your roof.
What is the cost of a new roof?
The cost of a new roof varies based on the size of your home, the materials chosen, and the complexity of the installation. We provide detailed estimates to give you a clear understanding of the costs involved.
Technical Questions
What types of roofs do you work with?
We work with all types of roofing materials including asphalt shingles, metal roofing, tile, slate, and flat roof systems. Each material has its own benefits and is suitable for different types of homes and budgets.
How long does a typical roof replacement take?
Most residential roof replacements can be completed in 1-3 days, depending on the size and complexity of the project.
What should I do to prepare for a roofing project?
Before we begin, please ensure that your driveway is clear for our equipment, and remove any fragile items from walls and shelves inside your home. Our team will handle the rest.
What should I do if my roof is leaking?
If you notice a leak, it's important to address it promptly to prevent further damage. Contact us at 509-400-5911 immediately for an emergency repair service, and we will assess and fix the issue as soon as possible.
What is the best time of year to replace a roof in Spokane?
While roofing can be done year-round, the best time for roof replacement in Spokane is typically during the spring and summer months when the weather is more predictable and conducive to roofing work.
How can I extend the life of my roof?
Regular maintenance, including cleaning gutters, removing debris, and addressing minor repairs promptly, can help extend the life of your roof. We also offer maintenance services to keep your roof in top condition.
What are the signs of storm damage to a roof?
Signs of storm damage include missing or broken shingles, dents in metal roofing, leaks, and debris on the roof. If you suspect storm damage, contact us for an inspection.
How do I choose the right roofing material for my home?
Our team can help you choose the right roofing material based on your budget, aesthetic preferences, and the specific needs of your home. We provide samples and expert advice to guide your decision.
Account Questions
How do I schedule an inspection?
You can schedule an inspection through our website and by clicking on the 'Schedule' button at the top of this screen, by calling our office at 509-400-5911, or by using our chat feature. We'll respond within 24 hours to set up a convenient time.
What payment methods do you accept?
We accept all major credit cards, checks, ACH transactions, cash and offer various financing options to suit your needs.
Privacy Questions
How do you protect customer information?
We use industry-standard encryption and security measures to protect all customer data. We never share your information with third parties without your consent.
What information do you collect from customers?
We collect only essential information needed to provide our services, including contact details and project specifications.
Contact Information
Our Specialties
Since 1965, your trusted partner in premium building materials distribution across the Pacific Northwest. Exclusive DuPont™ Corian® distributor serving professionals with world-class products and expert service.
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